Reservation Clerk预订文员
2019-03-13 发布 2024-05-28 截止
宁波北仑世茂希尔顿逸林酒店
- 2019-03-13
- 1
- 不限
- 提供食宿
- 不限
- 工作地点 浙江省 宁波市
- 工作经验 不限
- 工作性质 全职
- 职位描述
- 公司介绍
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Maximize room sales and revenue for the hotel. UP-selling belongs to highest priorities
力求使酒店的收入和利润最大化，向客人推荐更好的房型是工作的首要职责。
Ensure a high level of product knowledge of the hotel and the local area.
对酒店服务项目及酒店所在地有深入的了解。
Performs duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, telexes etc.
负责秘书日常工作，包括准备函电，整理文件，收发传真，邮件等。
Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel. Liaise and follow up with support departments.
工作中需时刻饱有良好的销售态度和积极的销售意识，联络并跟进业务相关部门的工作。
Quality of reservations belongs to top priorities.
确保高质量的预定是工作的首要职责。
Complete Pick-up and Night Report on Morning Shift and make sure accuracy for every market segment.
早班完成酒店前日业绩报表，确保每个市场细分数据的准确录入。
Ensure a high level of customer service is consistently maintained.
确保提供持续的高水准的服务。
Advise Reservations Manager of any changes or trends relating to business.
向预定部经理汇报所有业务变更及业务变更趋势。
Ensure all refused business is recorded with reason for refusal.
记录所有被拒绝业务及被拒绝原因。
Ensure that all correspondence has been filed accordingly, with correct and up-dated information.
确保所有信函内容均已及时更新，正确无误，并相应归档。
Adhere to all company credit policies to ensure that all revenue expected will be received.
遵循酒店与公司的信贷细则，确保所有费用均可如期收到。
Maintain and update guest history and marketing database in accordance with the reservations procedures manual.
按照预定程序，维护并更新客人历史资料及销售数据。
Comply with all company policies relating to reservations.
熟知所有公司与酒店签订合同中与预定有关的条款。
Comply with all systems and procedures as laid down by the Reservation manager
掌握所有系统与程序的使用，如有问题告知预定部经理。
Ensure all the reservation input in system are accurate with sufficient back up for review
确保所有录入系统预定的准确，及时做有效的复查。
Maintain the working areas clean and tidy at all times.
保持工作区域的洁净卫生。
Meet all deadlines set by the management.
能在要求期限内完成工作。
Brand Standard has to be strictly followed.
严格执行品牌服务标准。
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[ 展开 ]宁波北仑世茂希尔顿逸林酒店位于宁波市北仑区核心位置, 地理位置优越，距宁波地铁一号线长江路站仅10分钟步行距离，距宁波栎社国际机场45公里。酒店拥有 379 间设施齐全的客房，包括 20 间典雅豪华套房；超过1600平方米的活动和会议空间，9个灵活的会议室可满足不同类型的宴会及高端会议的需求。開全日餐厅及御玺中餐厅为宾客打造卓越不凡的用餐体验。无论是商务出行，或是休闲度假探索当地风情，酒店均可提供各式服务与设施，为宾客提供理想的下榻之所。
Hotel located in the central business district of Beilun, hotel offers quick access to tourist attractions and shopping centers. Just a 10 minute walk from the Metro Station (Line 1) and approximately 45 kilometers away from Ningbo Lishe International Airport, DoubleTree by Hilton Ningbo Beilun makes guests feel right at home in our 379 innovatively-designed guest rooms and suites. OPEN restaurant offers a combination of Asian and international cuisine, served all day long. YUXI Chinese restaurant specializes in inventive, yet traditional signature dishes, combining Cantonese specialties with authentic regional culinary traditions. With 1,600 sq. m. of meeting space comprised of 9 event venues, our hotel offers versatility to suit all types of meetings and events.
员工福利 Benefits for Team Member
1. 免费用餐 Duty Meals
所有团队成员可在员工餐厅免费用餐。Duty meals per working day will be provided to all team members.
2. 免费员工宿舍 Team Member Dormitory
酒店为非本地成员提供舒适的团队成员宿舍，每个房间配备空调、床上用品及WIFI。Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.
3. 全面的社会保险 Social Benefits
养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。Full social insurance, housing fund will be offered to all team members.
6. 假期福利 Leave Benefits
法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。
We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.
7. 团队成员嘉奖 Team Member Awards
酒店将定期进行月度优秀成员、年度优秀成员等表彰。We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.
8. 团队成员培训 Team Member Training System
我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。
In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.
9. 团队成员活动 Variety of Activities
酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Hotel will organize a variety of activities for team members regularly.
招聘时间 Interview Time：
时间： 上午 9:00-12:00；下午 14:00-17:00
Time： 9:00-12:00 am；14:00-17:00 pm
交通信息 Transportation Information
地铁1号线：长江路站点，下车后B站出口步行约10分钟即可到达。
Line-1: Please get off at Changjiang Road Station though Exit-B, then about 10 minutes walking distance to hotel.
酒店人力资源部办公室地址 Hotel HR Department Office Address
宁波市北仑区黄山路699号宁波北仑世茂希尔顿逸林酒店负二楼人力资源部。Ningbo beilun huangshan road 699, ningbo beilun shimao Hilton doubletree negative human resources department on the second floor.
联系电话： 0574-26908602Contact Me： 0574-26908602
- 求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件
Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.
申请之前，选择求职信
宁波北仑世茂希尔顿逸林酒店
- 雇主指数：0
- 所属行业：酒店业
- 企业性质：国内上市公司
- 人数规模：150-500人
- 联 系 人：人力资源部
- 联系方式：0574-26908888-8605
- 企业地址：浙江省宁波市北仑区黄山路699号
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